{"id":"7ac74e82-6c2a-423c-8405-a1100e2a8e5b","name":"Spot","url":"https://citybotmagic.com/us/ca/san-francisco/spot/","api":"https://citybotmagic.com/api/v1/us/ca/san-francisco/spot.json","category":"information_technology_company","categoryLabel":"Information Technology Company","group":"services_and_business","groupLabel":"Services & Business","address":"1266 Harrison St  Fl 2","city":"San Francisco","state":"CA","postcode":"94103","lat":37.7730592,"lon":-122.4097313,"website":"https://talktospot.com","socials":[],"description":"AI‑driven case intake, tailored workflows, and trend‑detecting insights—built for HR, Compliance, and Legal.","services":["Any channel, any case type.","Case types across your organization, captured with care.","Web app, accessible on desktop or mobile","From inbox to structured incident report.","Frontline Workers Hotline","WhatsApp","Core Omnichannel Intake Features","Every case under control, every step accounted for—your way.","Custom Workflows","AI Case Agent","Investigations","Case overview","Audit trail","Access rights","Approval Processes","Smart Comparators","Core Case Management Features","AI Trend Detection","Custom Reporting","Investigation Metrics","Core Analytics & Insights Features","Seamless, scalable integrations.","Integrations"],"websiteChecked":"2026-10-14","sources":[{"dataset":"BrightQuery","license":"CDLA-Permissive-2.0","updated":"2026-09-17"}]}